Discover Frequently Asked Questions from Our Support
Duties depend on the product’s HS code, value, origin, and destination country. We provide estimates upfront and handle payments for hassle-free clearance.
Yes! Choose carbon-neutral shipping via sea freight or our optimized routes to reduce emissions.
We offer end-to-end logistics solutions, including freight forwarding (air, sea, land), warehousing, customs clearance, real-time tracking, and last-mile delivery, all tailored to your business needs.
All shipments include: Damage/Loss Protection: Insured coverage per agreed terms. On-Time Guarantee: Service credits for verified delays (where applicable). Transparency: Full documentation and claims support.
Yes! We leverage trade agreements (e.g., USMCA, CPTPP) and classify goods strategically to minimize duties legally.
We use tamper-proof seals, 24/7 monitoring, and vetted carriers with safety certifications (e.g., C-TPAT, TAPA).
You can track shipments 24/7 via our online portal on our Track & Trace page, or mobile app using your unique tracking ID. Instant updates ensure full ...
FITA is a global network supporting trade professionals. As members, we adhere to its high standards for compliance and cross-border logistics excellence.
Get in Touch
Have Any Query
